The method or format you use to approach business goals is less important than the thoughtful planning that results from asking key questions. (ALM Media archives)

I was talking with a risk manager recently about how to translate his risk management department goals and objectives into a practical and executable action plan. His department had not used written action plans in the past. Management seemed to assume the department would handle insurance renewals, claims, and related activities in the ordinary course of business. This risk manager wanted to find a better way to demonstrate the value delivered to the organization by the risk management function, while making the business case for increased involvement in the day-to-day life of the company. The action plan needed to cover the work expected by management while capturing the value added by the team.

This particular conversation got me thinking that other risk managers may be in similar circumstances as we approach year-end. Here are some ideas about an approach for achieving an effective action plan for 2019, along with core questions as a simple checklist.

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