The three winners in NU's eighth annual “Commercial InsuranceAgency of the Year” award program are profiled, explaining theirdistinctive approaches to client service, risk management andinternal development of talent.

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Woodruff-Sawyer Goes The Extra Mile In Handling Claims, AdvisoryServices

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Woodruff-Sawyer & Company can point to many elements thatfactor into the firm's success–including its emphasis on providinga multitude of advisory services and its ability to lower aclient's cost of risk. But a focus on getting customer claims paidis a critical ingredient–”where the rubber meets the road,”according to Chief Executive Officer Charlie Rosson.

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Risk Management Approach Keeps York Growing Even In ToughEconomy

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In a down economy and relatively soft insurance market,independent agencies have had a hard time holding their own, letalone increasing their revenues. But York International Agency hasmanaged to generate growth even in these challenging times with itsrisk management emphasis.

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Ross & Yerger Boasts Long History, But Keeps ReinventingItself For Future

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Ross & Yerger Insurance is an agency with a long historythat does not live in the past. As the firm prepares to celebrateits 150th anniversary, it continues to expand its knowledge base,talent pool and skill sets to provide cutting-edge risk managementsolutions.

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