NU Online News Service, Jan. 25, 12:08 p.m. EST

Times are tough for small and medium-sized insurance agencies in this "new normal" of an economy, with larger agencies starting to dominate the market as the soft market continues.

"If you want to survive—and hopefully flourish—you may not be able to operate your business the same way," said Rick Dennen, founder and chief executive officer of the Indianapolis-based Oak Street Funding, LLC, in an article he authored for National Underwriter's Jan. 24 print edition.

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