Gary LaFond, director, account management for BlueWaveTechnology
|Managing the implementation of a new software solution isimperative. This includes:
|? Setting realistic expectations for the end users.
|? Writing detailed requirements of how the application is goingto work including integration points
|? Identifying the best and most qualified people to get involvedin the project.
|? Setting timelines for the implementation including attainablemilestones.
|Also, getting the users on board with the change to a new systemis extremely important. It is human nature to avoid change. Peoplehave a tendency to be complacent with what they are familiar with.Users also feel anxious when faced with having to be responsiblefor their work product while having to learn a new softwareapplication. Companies need to assure their team that they willhave ample training and ramp up time during the implementation of anew system.
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