As 2014 moves forward, many businesses wonder what's on the horizon for the e-signature industry. With the pickup in adoption, the focus has changed from ease of use to security and assurance.
We are finding that customers are much better informed about the e-signature market and the key players, and are also less naïve about the nature of the technology and what it means for their business. However, by the same token, we are also seeing new questions being raised that are more subtle and at the same time important. For example:
- What happens if my electronic signature service goes away?
- What happens to my signatures in 10 years?
- How can I make your signature service not just connect to my product, but become a part of it?
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