Worries about security. That is the biggest impediment to mobile banking adoption in the United Kingdom and this is despite a brisk spread of smartphones, now accounting for 51% of all mobile phones in the UK, according to the Firstsource Mobile Banking Survey.
The survey found that two-thirds of smartphone owners do no mobile banking at all.
Fear that banking details will not stay secure in the mobile channel are cited by 55%. Over one third (35%) said the small screen is a problem. One in 10 said the mobile apps they had looked at were not very good.
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