Our workplace is aging. With about 10,000 baby boomers turning 65 every day in the U.S. and more seniors opting to stay employed, you are probably dealing with serious illness and deaths among employees and their families on a regular basis.
The desire for communication on a more personal level is especially strong in times of transition, crisis and death. So while employees may appreciate your skills in advising them on retirement options, they are now also looking for someone who "gets them" and knows how to support them in their grief.
It is becoming increasingly important to understand the basics of grief support in the workplace. Those who don't know how to talk about grief may experience a loss of trust and confidence from their colleagues.
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