Liberty Mutual's $5M Deal Sets Up 500-Seat Call Center

PHOENIX-After negotiating seven months, Liberty Mutual Insurance Co. has committed to a seven-year pact for 53,825 sf of flex office space in Allred Sky Harbor Center. The deal is valued at $5.1 million for San Diego-based Douglas Allred Co.

Liberty Mutual plans to set up a 500-seat call center in a 90,517-sf building at 1717 E. Grant St. The Boston-based insurance company plans a July move-in, says Bob Crum, senior vice president with CB Richard Ellis Inc.’s local office. “Liberty Mutual wanted to be in a central location with heavy parking,” he tells GlobeSt.com, adding there were a few options, but “not as many as you would think.”

Crum says the building is ideal for a call center because it has a 10:1,000 parking ratio. “And, the building offers great freeway access at a price they could live with,” he adds.

Represented by Craig Jablin of Studley’s West Los Angeles office, Liberty Mutual will be the first tenant in the single-story building, which is now 60% leased. Douglas Allred’s CBRE team included Mark Krison and David Carder.

“Allred feels really good about bringing on Liberty Mutual as a tenant,” Crum says. “It’s a great company with great credit.” Liberty Mutual has several other service locations throughout the Valley.

The building is one of two that Douglas Allred developed in the past three years in the 550-acre Sky Harbor Center. The sister property is a 57,242-sf, flex office structure, which is fully occupied by Glendale, CA-based FutureLogic Inc. and Addison, TX-based Concentra Inc.