When Amy Nelson took a job as a training manager at Point West Credit Union in 2007, she thought she was simplifying her life and shortening her commute.

Instead, she found herself in the throes of helping to save the small Portland, Ore., credit union from collapse in the wake of the 2008 Great Recession. After layoffs and other cutbacks, the credit union emerged stronger and with a more intense focus on serving those who were often least likely to find reasonable financial services and most likely to be prey to payday loans, title loans and other predatory lenders.

Nelson's role in shaping that successful transition led to the Point West CEO receiving CU Times' 2017 Trailblazer Award for Outstanding Service to the Underserved.

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