Converting to a new core system is a credit union's biggest technology decision and one of the most stressful tasks it can take on. But one credit union discovered a carefully laid out roadmap helped ensure a smooth transition.
The $492 million, East Moline, Ill.-based Vibrant Credit Union, formerly DHCU of Moline, Ill., completed its conversion to the Brookfield, Wis.-based Fiserv's DNA account processing platform in early March. It offered insight into its pre-implementation strategic initiatives and how they led to a successful conversion.
The credit union began its core conversion process in 2011.
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