Despite the hoopla over fee disclosure, plan sponsors' loyalty to their retirement service providers actually went up from last year, according to Chatham Partners' annual Provider Loyalty Index.
The Index measures loyalty among plan sponsors with decision-making authority for their organization's retirement plans and is calculated based on insights from over 7,000 plan sponsors. The data covers clients from 16 of the top 20 retirement plan providers.
In 2012, the percentage of clients who were classified as loyal increased 6 percentage points from 52 percent in 2011 to 58 percent in 2012, while the proportion of clients classified as at-risk declined from 20 percent in 2011 to 16 percent in 2012.
Complete your profile to continue reading and get FREE access to BenefitsPRO, part of your ALM digital membership.
Your access to unlimited BenefitsPRO content isn’t changing.
Once you are an ALM digital member, you’ll receive:
- Critical BenefitsPRO information including cutting edge post-reform success strategies, access to educational webcasts and videos, resources from industry leaders, and informative Newsletters.
- Exclusive discounts on ALM, BenefitsPRO magazine and BenefitsPRO.com events
- Access to other award-winning ALM websites including ThinkAdvisor.com and Law.com
Already have an account? Sign In
© 2024 ALM Global, LLC, All Rights Reserved. Request academic re-use from www.copyright.com. All other uses, submit a request to [email protected]. For more information visit Asset & Logo Licensing.
