Mike Sullivan

  1. Be intellectually curious. Our industry is desperate fordisruptive innovation, and it’s unlikely to come fromcarriers.
  2. An absolute fact: The role of technology in our future willdwarf its function in the past. Understand the implications andapplications of this issue sooner rather than later.
  3. Continually look outside our industry for talent and ideas toexpand your capabilities, as well as broaden your firm’s outlookand methodology.
  4. Rigorously challenging ideas in a respectful manner is asessential to team dynamics as collaboration to achieve breakthroughideas.
  5. Read and absorb non-industry literature to build yourperspective about how the pieces fit together. Prospects andclients need these insights to make informed decisions.
  6. Whether a prospect or a client, all “buyers” must feel yourpassion for your company, team and solution. You can’t fake it;it’s a visceral energy you radiate.
  7. The next generation of voluntary products on the drawing boardwill be more product and less commission—which is a goodthing.
  8. Make decisions and continually advance your firm, team andsolutions along a strategically defined path. You can and shouldadjust, but the pace of change in our industry requires decisionsand forward movement.
  9. There is no substitute for following your intuition or gutfeeling relating to almost any facet of decision making. Beinformed and conduct comprehensive due diligence.
  10. Recognize and continually re-evaluate your competitiveposition. Be realistic. Evaluate it in the context of industrytrends and progress. Keep pace or consider the value of aligningwith a partner who can provide the resources you need.

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